Shipping and Returning
Shipping & Returns
Simple. Reliable. Thoughtfully handled.
Shipping
Processing
Orders are typically prepared within 1–2 business days. Once shipped, you’ll receive tracking information by email.
Delivery
United States: 3–5 business days
International: 7–12 business days
Shipping Fees
Shipping costs are calculated at checkout. Complimentary shipping may be offered on select orders.
Returns
30-Day Returns
You may request a return within 30 days of delivery.
To be eligible, items must be unused, in original condition, and returned with original packaging.
Refunds
Once your return is received and inspected, refunds will be issued to the original payment method within 5–10 business days.
Shipping fees are non-refundable unless the return is due to our error.
Exchanges
If your item arrives damaged or defective, please contact us within 7 days of delivery.
We’ll help arrange a replacement as quickly as possible.
Support
Questions? We’re here to help.
Email: support@zkscool.com
ZKSCool
Wholesale & Partnerships
We welcome wholesale inquiries and partnership opportunities. Our minimum order quantity (MOQ) is 1,000 units per SKU.
We offer competitive pricing, flexible payment terms, and reliable fulfillment for qualified wholesale partners. Whether you're a retailer, distributor, or corporate buyer, we're here to support your business needs.
Contact us to discuss volume pricing, custom packaging options, and partnership terms.