Shipping policy

Shipping Policy

Last Updated: July 15, 2026

1. Processing Time

Orders are generally processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Destinations

We ship worldwide, including the United States, Canada, Europe and other regions. Available shipping options will be displayed at checkout based on your delivery address.

3. Estimated Transit Time

Estimated delivery times after shipment are as follows:

United States: 5–10 business days
Canada: 7–14 business days
Europe: 7–14 business days
Other international destinations: 10–21 business days

Delivery times are estimates only and may vary due to carrier delays, customs clearance or other factors beyond our control.

4. Shipping Fees

Shipping costs are calculated at checkout based on your location, order weight and selected shipping method. Free shipping may be offered for eligible orders — please check our ongoing promotions for details.

5. International Customs & Duties

International orders may be subject to customs duties, taxes or import fees levied by the destination country. All such charges are the customer’s sole responsibility and are not included in our product prices or shipping fees.

6. Order Tracking

Once your order is dispatched, you will receive a confirmation email containing your tracking number, which you may use to monitor your shipment progress.

7. Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact us within 7 days after the estimated delivery date. We will coordinate with our insurance provider to resolve the matter promptly.